Help Center

Changelog:

1. Added sleep shutdown countdown display function in the drop-down menu;
2. Fixed the issue of incorrect time display after restart;
3. Fixed several other bugs.

Insert a Micro SD card and go to System -> Firmware Update->Click "Via OTA" while connected to the internet through WiFi to search for and install the new update.

Firmware file download

Changelog:

1. Modified LDAC as the default Bluetooth codec;
2.  Added the function of double tapping play/pause button to switch to the previous track (Settings-Security-Play/pause double-clicking the previous track);
3. Added Bluetooth Codec aptX/aptX HD/aptX Adaptive pop-up window;
4. Added a warning popup window for high volume when the headphones are plugged in;
5. Added speaker mute function (Settings-Tone and Vibration);
6. Added the function of dragging the progress bar to adjust the playback progress for built-in voice memo (recorder);
7. Fixed issue where charging with USB charger caused constant restart when the battery level was more than 80%;8. Various other bug fixes.

Simply go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added the function of "Parental Control"; 
2. Fixed the issue where operating the Fn button in power-off may lead to incorrect status after power-on; 
3. Fixed the issue where the system volume could not be adjusted after enabling some third-party apps; 
4. Fixed other bugs; 

Simply go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Please do not power off during the update process, and ensure that the battery power is no less than 30%.

Highly recommended: OTA update

Connect to Wifi and insert the micro SD card into R2 II click System settings -> Firmware update -> Via OTA. Then R2 II will get updated.

Steps for manually upgrade:

1. Download the firmware file and copy it to the root directory of micro SD card;

2. Insert the micro SD card into R2 II;

3. Click System settings -> Firmware update -> Update via micro SD card;

4. Wait for the R2 II updated automatically.

Changelog:1. Optimized the stability of Bluetooth playback;2. Optimized recording volume;3. Optimized device performance and stability;4. Various bug fixes.

Click here to read the firmware Installation guide and download the new firmware.

Changelog:

1. Added repetition function to a selected music clip;
2. Added Speed Up function; 
3. Various bug fixes.    

Click here to read the firmware Installation guide and download the new firmware.

Please do not power off during the update process, and ensure that the battery power is no less than 30%.

Highly recommend: OTA update

Connect to Wifi and insert the micro SD card into R3, click System settings -> Firmware update -> Via OTA. Then R3 will get updated.

Steps for manually upgrade:

1. Download the firmware file and copy it to the root directory of micro SD card;

2. Insert the micro SD card into R3;

3. Click System settings -> Firmware update -> Update via micro SD card;

4. Wait for the R3 updated automatically.

Changelog:1. Optimized power consumption and battery display issues;2. Optimize Bluetooth stability;3. Modified "Singer->Album" sorting according to Track ID;4. Various other bug fixes.

Firmware file link

Changelog:

1. Added 4.4mm balanced Line output;
2.  Added the option to distinguish between English and non-English scanning mode in Playback Settings;(After enabling this option, the track sorting will prioritize the English characters, and the characters of other languages will be sorted after that).
3. Various bug fixes;

Firmware file link

Changelog：

1. Added sound field adjustment function;

2. Optimized UI code and performance;

3. Optimized DLNA function;

4. Fixed several other bugs.

OTA Update: Simply connect to Wi-Fi and update the firmware by System settings -> Firmware update -> Via OTA.

Firmware file link

Please do not power off during the update process, and ensure that the battery power is no less than 30%.

Highly recommended: OTA update

Connect to Wifi and insert the micro SD card into R2 click System settings -> Firmware update -> Via OTA. Then R2 will get updated.

Steps for manually upgrade:

1. Download the firmware file and copy it to the root directory of micro SD card;

2. Insert the micro SD card into R2;

3. Click System settings -> Firmware update -> Update via micro SD card;

4. Wait for the R2 updated automatically.

Changelog:

1. Fixed issues with Tidal login*;

2. Various other bug fixes.

Click here to read the firmware Installation guide and upgrade your new firmware.

* To log in to Tidal with the new firmware, you’ll verify your account by using the QR code method.

1. Tap on Tidal icon on the R2 to reveal the QR code.

2. Scan the QR code with your phone by using the built-in QR code scanner / Chrome app or any other scanner app.

3. Your phone recognizes the QR code and opens a page associated with the Tidal login.

4. Enter your Tidal account and password.

5. The R2 is successfully linked to your account.

Please do not power off during the update process, and ensure that the battery power is no less than 30%.

Highly recommend: OTA update

Connect to Wifi and insert the micro SD card into R3, click System settings -> Firmware update -> Via OTA. Then R3 will get updated.

Steps for manually upgrade:

1. Download the firmware file and copy it to the root directory of micro SD card;

2. Insert the micro SD card into R3;

3. Click System settings -> Firmware update -> Update via micro SD card;

4. Wait for the R3 updated automatically.

1. Fixed issue where Bluetooth AAC playback stutters;

2. Fixed issues with DLNA playback causing possible hangups and can't play next track.

Click here to read the firmware Installation guide and upgrade your new firmware.

Changelog:

1. Added "Pure Audio" mode and added mode switching (USB DAC, Bluetooth Receiver, etc.);
2. Added volume lock limits on Line Out;
3. Added the function of switching host device tracks in the USB HID DAC IN state;
4. Updated HiBy Music app professional version to 6076;5. Fixed several other bugs;

Go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Please do not power off during the update process, and ensure that the battery power is no less than 30%.

Highly recommend: OTA update

Connect to Wifi and insert the micro SD card into R3 Pro, click System settings -> Firmware update -> Via OTA. Then R3 Pro will get updated.

Steps for manually upgrade:

1. Download the firmware file and copy it to the root directory of micro SD card;

2. Insert the micro SD card into R3 Pro;

3. Click System settings -> Firmware update -> Update via micro SD card;

4. Wait for the R3 Pro updated automatically.

1. Create a new text format "radio.txt" in the Micro SD card root directory with the encoding format UTF8.

2. Open the text and fill in the station name and URL. The name and URL are separated by the English character ",". One radio station per line.

Click here to download the R3 Pro V1.7 firmware file.

Changelog: 

1. Added UAT TWS support;

2. Fixed MQA Studio display issue of DAC in page;

3. Various other bug fixes.

Click here to download the 1.9 firmware file for R3 Pro Saber 2022.

Click here to download the R3 Pro 2.2 firmware file.

Changelog:

1. Fixed issue where switching from track to track caused possible hangups.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added MQA USB HID communication;

2. Optimized USB charging--DAC in mode not attempt to charge from the USB;

3. Added passthrough USB mode (supports passthrough MQA output for TIDAL);

4. Various other bug fixes.

Changelog

1. Fixed the issue with LO/PO settings causing no change;

2. Various other bug fixes.

Changelog:

1. Fixed issues of standby current；

2.Fixed issue where notification LED light may light up during standby mode when WiFi is connected.

1. Added HiByCast app;

2. Updated HiBy Music app Professional Edition;

3. Various other bug fixes.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

Changelog:1. Fixed issue where Max specification caused possible playback failure after the Tidal app update;2. Other bug fixes.

Changelog:

1. Added PEQ function (Audio Settings -> PEQ); 

2. Updated HiByMusic version number to 6072;

3. Fixed issue where Apple Music version 4.7.0 cannot work;

4. Various bug fixes;

Changelog:

1. Added LO output volume adjustment function;
2. Fixed several other bugs.    

Go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

1. Fixed issues with MQA HID;

2. Fixed issues with MQA decoding;

3. Modified the sample rate default to 44.1kHz;

4. Various other bug fixes.

Changelog: 

1. Added PEQ function (Audio Settings -> PEQ);

2. Added digital volume adjustment and locking (USB/Coaxial digital output);

3. Various bug fixes.  

Simply go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Changelog: 

1. Added "Pure Audio" mode and added mode switching (USB DAC, Bluetooth Receiver, etc.); 
2. Added USB working mode;
3. Added Android-style Volume UI;
4. Updated HiBy Music app professional version to 6076;
5. Fixed several other bugs; 

Go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added PEQ function (Audio Settings -> PEQ);

2. Added digital volume adjustment and locking (USB/Coaxial digital output);

3. Various bug fixes.  

Simply go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added "Pure Audio" mode and added mode switching (USB DAC, Bluetooth Receiver, etc.);

2. Added USB working mode;

3. Added Android-style Volume UI;

4. Optimized the charging large icon interface display;

5. Fixed several other bugs

Simply go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added media button function in USB audio input mode;
2. Optimized Bluetooth audio input function;
3. Optimized USB audio input function;
4. Optimized switching between Pure Audio mode and Android mode;5. Fixed several other bugs.

Go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Fixed the connection issue of USB 3.0 DAC in;

2. Updated HiBy Music app--added theme switching function;

3. Various other bug fixes.

Changelog:

1. Added HiByCast app;

2. Added MQA toggle switch in Audio Settings;

3. Optimized plugin page;

4. Added shutdown timer function;

5. Various bug fixes.

Changelog:
1. Added PEQ function (Audio Settings -> PEQ);
2. Updated HiByMusic version number to 6074;
3. Fixed several other bugs;

Go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

1.Added MQA support in HiBy Music app and systemwide MQA decoding (Highest level 8x unfold);

2.Updated the built-in HiBy Music app to 1.5.1 Professional Edition;

3.Added support for aptX and aptX HD at 48kHz;

4.Fixed a possible noise problem when playing music in a third-party app;

5.Various bug fixes.

Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

1. Updated the built-in HiBy Music app to 1.5.0 Professional Edition -- new features include OneDrive support, play through albums and album artist sort order list;

2. Added boot animation display;

3. Fixed a possible noise problem when playing music in a third-party app;

4. Various bug fixes.

Changelog:

1. Added online music content from TIDAL;

2. Updated HiByMusic app to 1.6.8 version--fixed the TIDAL login issue;

3. Various other bug fixes.

1. Click here to read and download the Google Play on R6 Chinese ROM.

The upgrade involves the file system and the adjustment of the disk layout, so this upgrade is done by flashing the firmware to a disc instead of via the OTA.

Watch the VIDEO to see how to upgrade the firmware.

Click HERE to download the upgrade tool.

Click HERE to get upgrade instructions.

1.Added MQA support in HiBy Music app and systemwide MQA decoding (Highest level 8x unfold);

2.Updated the built-in HiBy Music app to 1.5.1 Professional Edition;

3.Added support for aptX and aptX HD at 48kHz;

4.Fixed a possible noise problem when playing music in a third-party app;

5.Various bug fixes.

Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

1. Updated the built-in HiBy Music app to 1.5.0 Professional Edition -- new features include OneDrive support, play through albums and album artist sort order list;

2. Added boot animation display;

3. Fixed a possible noise problem when playing music in a third-party app;

4. Various bug fixes.

Changelog:

1. Added online music content from TIDAL;

2. Updated HiByMusic app to 1.6.8 version--fixed the TIDAL login issue;

3. Various other bug fixes.

Changelog:

1. Added PEQ function (Audio Settings -> PEQ); 

2. Added digital volume adjustment and locking (USB/Coaxial digital/LO);

3. Various bug fixes.  

Simply go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Optimized USB DAC to reduce latency;
2. 2. Various bug fixes;

Simply go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added "Pure Audio" mode and added mode switching (USB DAC, Bluetooth Receiver, etc.);
2.  Added USB working mode;
3. Added Android-style Volume UI; 
4. Updated HiBy Music app professional version to 6076; 
5. Fixed several other bug;

Simply go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Fixed the connection issue of USB 3.0 DAC in;

2. Updated HiBy Music app--added theme switching function;

3. Various other bug fixes.

Changelog:

1. Added HiByCast;

2. Adapted to new plugin UI;

3. Added shutdown timer function;

4. Supported 192kHz output for Amazon Music.

Changelog:
1. Added PEQ function (Audio Settings -> PEQ);
2. Updated HiByMusic version number to 6074;
3. Fixed several other bugs;

Go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Fixed issues with Apple Music playback;

2. Various bug fixes.

Changelog:

1. Updated HiByMusic app;

2. Fixed issues with Amazon Music playback at 192kHz;

3. Added option for saving Darwin settings;

4. Updated HiByCast app to version 7.4.0225;

5. Fixed the crash issues with the Netease Cloud Music app;

6. Fixed issues with WiFi icon display in some regions;

7. Fixed issue where device restart may cause time resetting;

8. Various other bug fixes.

Changelog:

1. Added PEQ function (Audio Settings -> PEQ);
2. Added digital volume adjustment and locking (USB/coaxial output supported; default locked and cannot be adjusted);
3. Various bug fixes.

Simply go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added "Pure Audio" mode and added mode switching (USB DAC, Bluetooth Receiver, etc.); 
2.  Added USB working mode; 
3. Added Android-style Volume UI; 
4. Updated HiBy Music app professional version to 6076;
5. Fixed several other bugs;  

Go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Fixed the connection issue of USB 3.0 DAC in;

2. Updated HiBy Music app--added theme switching function;

3. Various other bug fixes.

Changelog:

1. Updated HiByMusic app;

2. Updated HiByCast app;

3. Added option for saving Darwin settings;

4. Various other bug fixes.

Changelog:
1. Added PEQ function (Audio Settings -> PEQ);
2. Updated HiByMusic version number to 6074;
3. Fixed several other bugs;

Go to Settings -> System -> Systems Updates->Click "Check Version" while connected to the internet through WiFi to search for and install the new update.

How to update the firmware:1. Download the .zip file and unzip it.2. Copy [RS2.upt] to the root directory of the Micro SD card in RS2 slot 1.3. Go to System settings -> Firmware update -> Via file upgrade.

Changelog:

1. Added shortcut menu customization (users can customize drop down menu and quick access)
2. Optimized DSD playback;
3.  Updated the "format" category to "album artist";
4. Various other bug fixes

Download link

By updating the firmware, you will be able to explore new features that are added to the device and also have an enhanced user experience.

Changelog:

1. Fixed volume issue while switching from 4.4mm balanced to Line out;
2. Fixed issue with album track_id sorting;
3. Various other bug fixes;

How to update the firmware:

1. Download the [RS2.upt] from the link and place it in the root directory of the Micro SD card in RS2 slot 1;
2. Click System settings -> Firmware update -> Via file upgrade;

Firmware file download link

Changelog:

1. Added Darwin V2 filters;
2. Fixed some known playback issues; 
3. Various bug fixes;

How to update the firmware:

Download the [RS2.upt] from the link and place it in the root directory of the Micro SD card in RS2 slot 1;

Click System settings -> Firmware update -> Via file upgrade;

Firmware file download link 

Changelog:

1. Various bug fixes.

Upgrade method 1: Flashing tools link

Upgrade method 2: DFU tools link

Changelog:

0. Updated installer settings for DFU and flash tools. DFU now defaults to English, flash tool now opens with all files ready to go, no need to dig in folders.

1. Fixed issue where click-sounds occurred at intervals when using FC6 in non-exclusive USB mode on Snapdragon 8 smartphones.

2. Providing on/off switch for HDR (which was fixed to on for OS in previous firmware), which may be used in both NOS and OS modes for maximum flexibility. Default setting (which are given every time the OS / NOS is toggled) is off for NOS, on for OS.

3. OS filters have been updated to v1.6beta (V2 including Darwin Ultra slated for release in next update). 

New firmware and flash tool download

Please unzip the update package and refer to relevant text files for instructions to finish the firmware update.

HiBy FC6 1.07 firmware changelog: 

Replaced filters with Darwin V2 filterset

New firmware and upgrade tool download

Please unzip the update package and refer to relevant text files for instructions to finish the firmware update.

Download 【HiBy Blue】 app first from Google Play. This update is available on Android devices only.

It is recommended to listen to the voice prompts during the update by plugging the 3.5mm earphone in the W5.

1. Press the touch button to power on. Hold down the touch button until the voice prompt says "enter pairing mode";

2. Enable the Bluetooth on Android smartphones. Pair smartphones with W5 and connect via Bluetooth;

3. Run the HiBy Blue app, select 【HiBy W5】;

4. Select 【Update】-> 【OTA update】.

1. Added HiBy UAT support (Based On RFCOMM/SPP);

2. Added the function of Bluetooth device name modification;

3. Added the touch button lock;

4. Added the function of "Find W5";

5. Added the control function of vibration feedback and duration;

6. Added the function of volume fine tune.

1. Fixed battery gauge accuracy;

2. Added auto-off function upon insertion into the battery box;

3. Added vibration after button unlock;

4. Volume fine-tune range expanded to -20dB;

5. Note: User settings will be reset after update;

6. Unlock touch gesture changed to triple-tap and hold;

7. Bugs fixes.

HiBy FC4 V1.09 changelog:

1. Various bug fixes.

Upgrade method 1: Flashing tools link

Upgrade method 2: DFU tools link

HiBy FC4 V1.10 changelog:

1. Various bug fixes.

Upgrade method 1: Flashing tools link

Upgrade method 2: DFU tools link

Changelog:1. Fixed playback issues with Snapdragon 8 Gen 1 and 4 Gen 1;2. Support Viper Player app;3. Various bug fixes.

Update method & tool: DFU tools link

Changelog:

1. Fixed issue with low voice when paired with some smartphones;
2. 2. Various other bug fixes;

How to upgrade the W3 II?

Download the 【HiBy Blue】 app first from Google Play. This update is available on Android devices only. It is recommended to listen to the voice prompts during the update by plugging the 3.5mm earphone in the W3 II.

1. Press the touch button to power on. Hold down the touch button until the voice prompt says "enter pairing mode";
2. 2. Enable the Bluetooth on Android smartphones. Pair smartphones with W3 II and connect via Bluetooth;
3. 3. Run the HiBy Blue app, select 【HiBy W3 II】;
4. 4. Select 【Update】-> 【OTA update】.

Download 【HiBy Blue】 app first from Google Play. This update is available on Android devices only.

It is recommended to listen to the voice prompts during the update by plugging the 3.5mm earphone in the W3.

1. Press the touch button to power on. Hold down the touch button until the voice prompt says "enter pairing mode";

2. Enable the Bluetooth on Android smartphones. Pair smartphones with W5 and connect via Bluetooth;

3. Run the HiBy Blue app, select 【HiBy W3】;

4. Select 【Update】-> 【OTA update】.

Added the function of volume fine tune.

Added in-car play mode. (Please update HiBy Blue app to 1.3 and then with the mode toggle on).

Click here to read and download the USB DAC Driver.

This driver applies to HiBy R2, R2 II, R3, R3 Pro, R3 Pro Saber, R5, R5 Saber, R5 Gen 2, R6 (Android 8.1), R6 Pro, New HiBy R6, RS6, R8, and RS8.

This driver also applies to HiBy FD1, FD3, FC1, FC3, FC4, FC5, and HiBy FC6.

Click Here to read the RS8 user manual.

Click Here to read the RS6 user manual.

Click Here to read the RS2 user manual.

Click Here to read the R8 user manual.

Click here to read the R6 Pro II user manual.

Click here to read the R6 III user manual.

Click Here to read the new R6 user manual.

Click Here to read the R6 User Manual.

Click here to read the R5 Gen 2 User Manual.

Click Here to read the R5 User Manual.

Click Here to read the R3 Pro User Manual.

Click Here to read the R6 Pro user manual.

Click here to read the R3 User Manual.

Click here to read the R2 II user manual.

Click Here to read the R2 User Manual.

Click Here to read the W3 user manual.

Click Here to read the W5 user manual.

Click Here to read the WH3 user manual.

Click here to read the WH2 user manual.

Click here to read the M300 user manual.