Help Center

Download 【HiBy Blue】 app first from Google Play. This update is available on Android devices only.

It is recommended to listen to the voice prompts during the update by plugging the 3.5mm earphone in the W5.

1. Press the touch button to power on. Hold down the touch button until the voice prompt says "enter pairing mode";

2. Enable the Bluetooth on Android smartphones. Pair smartphones with W5 and connect via Bluetooth;

3. Run the HiBy Blue app, select 【HiBy W5】;

4. Select 【Update】-> 【OTA update】.

1. Added HiBy UAT support (Based On RFCOMM/SPP);

2. Added the function of Bluetooth device name modification;

3. Added the touch button lock;

4. Added the function of "Find W5";

5. Added the control function of vibration feedback and duration;

6. Added the function of volume fine tune.

1. Fixed battery gauge accuracy;

2. Added auto-off function upon insertion into the battery box;

3. Added vibration after button unlock;

4. Volume fine-tune range expanded to -20dB;

5. Note: User settings will be reset after update;

6. Unlock touch gesture changed to triple-tap and hold;

7. Bugs fixes.

Download 【HiBy Blue】 app first from Google Play. This update is available on Android devices only.

It is recommended to listen to the voice prompts during the update by plugging the 3.5mm earphone in the W3.

1. Press the touch button to power on. Hold down the touch button until the voice prompt says "enter pairing mode";

2. Enable the Bluetooth on Android smartphones. Pair smartphones with W5 and connect via Bluetooth;

3. Run the HiBy Blue app, select 【HiBy W3】;

4. Select 【Update】-> 【OTA update】.

Added the function of volume fine tune.

Added in-car play mode. (Please update HiBy Blue app to 1.3 and then with the mode toggle on).

Please do not power off during the update process, and ensure that the battery power is no less than 30%.

Highly recommended: OTA update

Connect to Wifi and insert the micro SD card into R2 click System settings -> Firmware update -> Via OTA. Then R2 will get updated.

Steps for manually upgrade:

1. Download the firmware file and copy it to the root directory of micro SD card;

2. Insert the micro SD card into R2;

3. Click System settings -> Firmware update -> Update via micro SD card;

4. Wait for the R2 updated automatically.

Changelog:

1. Fixed issues with Tidal login*;

2. Various other bug fixes.

Click here to read the firmware Installation guide and upgrade your new firmware.

* To log in to Tidal with the new firmware, you’ll verify your account by using the QR code method.

1. Tap on Tidal icon on the R2 to reveal the QR code.

2. Scan the QR code with your phone by using the built-in QR code scanner / Chrome app or any other scanner app.

3. Your phone recognizes the QR code and opens a page associated with the Tidal login.

4. Enter your Tidal account and password.

5. The R2 is successfully linked to your account.

Please do not power off during the update process, and ensure that the battery power is no less than 30%.

Highly recommend: OTA update

Connect to Wifi and insert the micro SD card into R3, click System settings -> Firmware update -> Via OTA. Then R3 will get updated.

Steps for manually upgrade:

1. Download the firmware file and copy it to the root directory of micro SD card;

2. Insert the micro SD card into R3;

3. Click System settings -> Firmware update -> Update via micro SD card;

4. Wait for the R3 updated automatically.

1. Fixed issue where Bluetooth AAC playback stutters;

2. Fixed issues with DLNA playback causing possible hangups and can't play next track.

Click here to read the firmware Installation guide and upgrade your new firmware.

Please do not power off during the update process, and ensure that the battery power is no less than 30%.

Highly recommend: OTA update

Connect to Wifi and insert the micro SD card into R3 Pro, click System settings -> Firmware update -> Via OTA. Then R3 Pro will get updated.

Steps for manually upgrade:

1. Download the firmware file and copy it to the root directory of micro SD card;

2. Insert the micro SD card into R3 Pro;

3. Click System settings -> Firmware update -> Update via micro SD card;

4. Wait for the R3 Pro updated automatically.

1. Create a new text format "radio.txt" in the Micro SD card root directory with the encoding format UTF8.

2. Open the text and fill in the station name and URL. The name and URL are separated by the English character ",". One radio station per line.

Click here to download the R3 Pro V1.7 firmware file.

Changelog: 

1. Added UAT TWS support;

2. Fixed MQA Studio display issue of DAC in page;

3. Various other bug fixes.

Click here to download the 1.9 firmware file for R3 Pro Saber 2022.

Click here to download the R3 Pro 2.0 firmware file.

Changelog:

1. Fixed issues with Tidal login;

2. Various other bug fixes. 

Click here to download the R3 Pro 2.2 firmware file.

Changelog:

1. Fixed issue where switching from track to track caused possible hangups.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

1. Updated the built-in HiBy Music app to 1.5.0 Professional Edition -- new features include OneDrive support, play through albums and album artist sort order list;

2. Added boot animation display;

3. Fixed a possible noise problem when playing music in a third-party app;

4. Various bug fixes.

Changelog:

1. Added MQA USB HID communication;

2. Optimized USB charging--DAC in mode not attempt to charge from the USB;

3. Added passthrough USB mode (supports passthrough MQA output for TIDAL);

4. Various other bug fixes.

Changelog

1. Fixed the issue with LO/PO settings causing no change;

2. Various other bug fixes.

Changelog:

1. Fixed issues of standby current；

2.Fixed issue where notification LED light may light up during standby mode when WiFi is connected.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added the function of double tap to wake;

2. Added Lineout settings to the status bar;

3. Added icons of class A headamp mode and lineout status to the notification panel;

4. Added prompts that the device will restart after the HiBy Music app finishes upgrade;

5. Various other bug fixes.

Changelog:

1. Optimized USB charging--DAC in mode not attempt to charge from the USB;

2. Various other bug fixes.

Changelog:

1. Added “double tap to wake” function and on-off toggle (system settings-system-gesture);

2. Fixed issues of standby current.

HiBy_R5II_V1.10 changelog:

1. Added HiByCast;

2. Various bug fixes.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added Class A / Class AB status bar indication;

2. Updated HiByMusic app;

3. Fixed the crash issues with the Netease Cloud Music app;

4. Fixed issues with WiFi icon display in some regions;

5. Fixed issue where device restart may cause time resetting;

6. Various other bug fixes.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

1. Added online music content from TIDAL;

2. Added UAT TWS+ support;

3. Added individual update function to HiByMusic app;

4. Various other bug fixes.

1. External audio settings can be imported to systemwide MSEB now; updated MSEB UI;

2. Fixed issues with WiFi connection causing possible hangups;

3. Optimized the UI of "About the device" page;

4. Various other bug fixes.

Changelog:

1. Fixed the connection issue of USB 3.0 DAC in;

2. Updated HiBy Music app--added theme switching function;

3. Various other bug fixes.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

1.Added MQA support in HiBy Music app and systemwide MQA decoding (Highest level 8x unfold);

2.Updated the built-in HiBy Music app to 1.5.1 Professional Edition;

3.Added support for aptX and aptX HD at 48kHz;

4.Fixed a possible noise problem when playing music in a third-party app;

5.Various bug fixes.

Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

1. Updated the built-in HiBy Music app to 1.5.0 Professional Edition -- new features include OneDrive support, play through albums and album artist sort order list;

2. Added boot animation display;

3. Fixed a possible noise problem when playing music in a third-party app;

4. Various bug fixes.

Changelog:

1. Added online music content from TIDAL;

2. Updated HiByMusic app to 1.6.8 version--fixed the TIDAL login issue;

3. Various other bug fixes.

1. Click here to read and download the Google Play on R6 Chinese ROM.

The upgrade involves the file system and the adjustment of the disk layout, so this upgrade is done by flashing the firmware to a disc instead of via the OTA.

Watch the VIDEO to see how to upgrade the firmware.

Click HERE to download the upgrade tool.

Click HERE to get upgrade instructions.

1.Added MQA support in HiBy Music app and systemwide MQA decoding (Highest level 8x unfold);

2.Updated the built-in HiBy Music app to 1.5.1 Professional Edition;

3.Added support for aptX and aptX HD at 48kHz;

4.Fixed a possible noise problem when playing music in a third-party app;

5.Various bug fixes.

Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

1. Updated the built-in HiBy Music app to 1.5.0 Professional Edition -- new features include OneDrive support, play through albums and album artist sort order list;

2. Added boot animation display;

3. Fixed a possible noise problem when playing music in a third-party app;

4. Various bug fixes.

Changelog:

1. Added online music content from TIDAL;

2. Updated HiByMusic app to 1.6.8 version--fixed the TIDAL login issue;

3. Various other bug fixes.

Changelog:

1. External audio settings can be imported to systemwide MSEB now; updated MSEB UI;

2. Updated battery specs;

3. Fixed issues with WiFi connection causing possible hangups;

4. Various other bug fixes.

1. Added MQA USB/HID support*; 

*USB HID communication: The player communicates with its USB device using HID protocol—the player sends audio data to the USB device; and the USB device decodes and renders the received DAC in MQA audio data and presents the relative information

2. Various other bug fixes.

Changelog:

1. Fixed the connection issue of USB 3.0 DAC in;

2. Updated HiBy Music app--added theme switching function;

3. Various other bug fixes.

Changelog:

1. Added HiByCast;

2. Adapted to new plugin UI;

3. Added shutdown timer function;

4. Supported 192kHz output for Amazon Music.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Fixed issues with Apple Music playback;

2. Various bug fixes.

Changelog:

1. Updated HiByMusic app;

2. Fixed issues with Amazon Music playback at 192kHz;

3. Added option for saving Darwin settings;

4. Updated HiByCast app to version 7.4.0225;

5. Fixed the crash issues with the Netease Cloud Music app;

6. Fixed issues with WiFi icon display in some regions;

7. Fixed issue where device restart may cause time resetting;

8. Various other bug fixes.

OTA update: Simply tap on Wireless Update in your app drawer while connected to the internet through WiFi to search for and install the new update.

Changelog:

1. Added nonlinear harmonics control in Darwin controller;

2. Added DSD filter options in Darwin controller;

3. Optimized the UI of "About the device" page;

4. Optimized the display of earphone-specific tuning;

5. Various other bug fixes.

Changelog:

1. Added MQA USB HID communication;

2. Added filter waveform image in Darwin Controller setting UI;

3. Added new tuning presets in Darwin tuning;

4. Various other bug fixes.

Changelog:

1. Fixed the connection issue of USB 3.0 DAC in;

2. Updated HiBy Music app--added theme switching function;

3. Various other bug fixes.

1. Download the firmware [RS2.upt] to the micro SD card.

2. Insert the micro SD card to RS2. Go to System Settings and click System Update.

Changelog:

1. Added shortcut for USB Audio. With USB mode set to Audio, simply flick power switch to the left to enter;

2. Added switch to enable / disable volume changes via knob while screen off;

3. Optimizations to Darwin filters;

4. Sped up load times for certain functions;

5. Optimized display of album cover art.

Firmware download link

Changelog:

1. Fixed the display issue when playing MQA files;

2. Fixed issue with USB DAC disconnection causing device hangups;

3. Various other bug fixes.

Firmware download link

Click here to read and download the USB DAC Driver.

This driver applies to HiBy R2, R3, R3 Pro, R3 Pro Saber, R5, R5 Saber, R5 Gen 2, R6 (Android 8.1), R6 Pro, New HiBy R6, RS6, and R8.

This driver also applies to HiBy FD1, FD3, FC1, FC3, FC4, and HiBy FC5.

Click Here to read the R8 user manual.

Click Here to read the new R6 user manual.

Click Here to read the R6 Pro user manual.

Click Here to read the R6 User Manual.

Click here to read the R3 User Manual.

Click here to read the R5 Gen 2 User Manual.

Click Here to read the R5 User Manual.

Click Here to read the R3 Pro User Manual.

Click Here to read the R2 User Manual.

Click Here to read the W3 user manual.

Click Here to read the W5 user manual.

Click Here to read the WH3 user manual.

Click here to read the WH2 user manual.

Click Here to read the RS6 user manual.

Click Here to read the RS2 user manual.

Click Here to read the RS8 user manual.